Note: Times are approximate

Friday, March 1

17:00 Event opens
17:30 Keynote presentations

Maiju Nöyränen/Palmu – A day in the life of a service designer. Ever wondered what a professional service designer does? Wonder no more.
Elina Pohja/Laurea - Save the Food, a service jam story and what happened next.

18:20 Jam kick off (Jam theme video roughly 18:30)
19:00 Ideation and team formation
20:00 Dinner
22:00 End, you can join the Startup Sauna party (or get an early night)

Saturday, March 2

09:00 Doors open, brunch until 13:00
10:00 Morning kick-off with team presentations
10:00 – 13:00 Mentors, service design, morning shift
16:00 – 20:00 Mentors, service design, evening shift
15:30 Team feedback session 1 (each team can choose which session to participate in)
17:00 Team feedback session 2
20:00 Dinner
22:30 Doors close

Sunday, March 3

09:00 Open doors, brunch until 13:00
10:00 – 15:00 Service design mentor help desk
15:00 Deadline for uploading work to Global Serevice Jam site
15:30 – 18:00 Team demonstrations
18:00 Jam after party